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TERMS & CONDITIONS

CUSTOMER CARE 

The most important part of this yarn journey for us is that our customers are happy! This shop fully supports and promotes Diversity of all types, we do not care of your race, gender religious or political views. We care that there is kindness and love in the world towards all people. 

T&Cs ON SALE

  • Bunny Crafts Oxford Yarns are dyed in a smoke-free and pet-free environment unless you count my partner as a pet in which case he does not shed so you should be just fine ;-) 


  • Hand dyed yarn is unique and each skein will be slightly different from the next even if dyed as part of the same dye lot. Consider buying all of your yarn for your project in one go and alternate skeins to help blend the colour better. If you are looking for identical skeins hand dyed yarn may not be the right option for you, carefully consider your project and the look you are going for. 

  • We work hard to make sure that all photographs show the colour of the yarn as true as possible, however  colours may vary between monitors. 

  • Bunny Crafts Oxford Yarns are dyed using professional acid dyed, while all the dye is carefully set to the yarn and the yarn is thoroughly rinsed some bleeding may occur when washing for the first few times. Visit our About Our Yarns page for care instructions.

  • International orders may be subject to customs duties and taxes. These are the responsibility of the customer and Bunny Crafts Oxford cannot be held responsible for any delays or additional costs incurred. Due to Brexit, this also applies to any orders from Europe, outside of the UK.

  • Bunny Crafts Oxford is a UK based shop and all sales are made in Great British Pounds Sterling (GBP). If you are purchasing outside the UK you may be subject to currency conversion and any charges that your bank or our payment processing system may levy on such transactions.